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February 9th, 2020

Memo, To The Lords Of Silicon Valley

What is your purpose? What is this brave new world that you are taking us to? Do you even know? Is it a place that merely exist in a set of principles? A belief system that will deliver us to a better world that you can’t precisely define, but you know will be better than the one you are taking us further and further away from? Do you even know where it is you are taking us?

Today I settled down to install the new version of the tax software I’ve been using for years. Alas, so I’m told under the shrink wrap, it does not work with the current version of one of the operating systems on one of my household computers. But I’m lucky in that I’m somewhat of a techno geek, plus I earn my living in IT. So I have several computers in my household network I can choose from. When I started the installer on the other machine I chose to install it on, I got a popup telling me that next year I’d better have updated my OS or I wouldn’t be able to use that one either. 

It’s not so simple though, because the latest and greatest versions of the operating systems, even Linux now, require the latest and greatest hardware. The least expensive solution then is to just take my taxes to a brick and mortar tax service, otherwise I’m paying over a thousand bucks just to use the next version of the tax software, which only costs me around fifty bucks. Oh I could get a cheaper computer I suppose, but then it’s only good for a few tasks and not the things I usually use my computers for, such as photo editing, artwork, and of course the software development tasks I perform for a living. I’d need to buy another one eventually to do everything else I normally do on a computer. A cheap computer then, is actually more expensive than a good one.

I have updated hardware in mind for sometime this year, but the budget isn’t there for it Right Now. And there is a reason I’ve dawdled over doing it. Several actually.

First, there’s the time consuming task of migrating everything over to the new computers. I mitigate that somewhat by storing my data on a network drive. But that applications and their configurations need to be migrated. Then I need to reconfigure the new computers for my network. That should be easy but with a variety of different operating systems it can be a little tricky. Then there are all the changes to the user interface I will need to learn. It takes time for it to stop being a constant struggle. Then, more critically, there are all the applications I depend on that the new versions of the operating systems will break. This is why I sweat blood over every security update.

The biggest culprit here is Adobe. Once they decided to force their users onto a software rental policy, where you must pay a monthly fee to keep the software activated, a lot of users, myself included, decided just to stand pat on the last perpetual licensed version. But that is not a sustainable practice, as evidenced by the notice on my tax software that it will shortly stop working on the older operating systems. Plus, Adobe is looking for ways to turn off software you’ve legitimately purchased, to force you into the population of renters. I had my Windows version of Photoshop bricked when Adobe decided, after letting me use it for two years, that it was a bulk license that had expired two years previously. So I’m actively looking for alternatives to all my Adobe artist’s tools. But that involves relearning an assortment of new user interfaces and again, that’s time I don’t have a lot of to spend at this stage of my life.

Which brings me to my main point. I’m close to my retirement years, and living on a fixed income therein. Going forward, I’m not going to have a lot of money to keep spending thousands of dollars every three or four years for the latest and greatest hardware, so the latest and greatest operating systems can run on it, so I can spend even more money on the latest and greatest versions of the software tools I use, so I can keep doing my artwork, or perhaps earning a bit more income as a software developer. And I’m in a good place compared to a lot of my fellow Americans, elderly and not. I appreciate that in the rarefied bistros and boutiques of Silicon Valley, income levels are a wee bit different from the rest of the country. But do you even take the occasional walk outside of your comfort zones? I mean, other than going to a tech conference somewhere?

I ask again, what is this brave new world you are taking the rest of us to? Let me take a step back: Why should anyone want to own a personal computer? What are they good for, that anyone would want to bring one into their household? Can you even make a case for why anyone should want to own one? There are good reasons to want food…and clothing…and a roof over our heads. There are good reasons to want health care, a decent education. There are essentials. Then there are nice to haves. Then there are luxuries. Where do you say the personal computer fit into this? 

I know what I can say. Let me say it with a story I’ve told here before. It takes place in the 1980s. Back in the early days of the personal computer. Back in the days of the Commodore C64, the Atari 400 and 800. Back when IBM produced the PC, and then the XT. Back in the days of MS-DOS. Back in the days of modems and the first dial up computer bulletin boards. Probably before some of you were born. 

I was a user on a small, single line dial-up BBS, whose sysop graciously added a gay echo board to the mix after I came out on a different board. It was the first time I had access to the wider gay community beyond my suburban neighborhood. Before that moment, the only access I had to any sort of gay community was a seedy local bar I wasn’t comfortable going into, and the yearly pride fests in downtown Washington DC around DuPont Circle.

It was a revelation. Here we all were, not just from all over America, but all over the world. There were linked BBS systems in Britain, in Japan, in Brazil and Ireland and the Netherlands. It was a chatty, gossipy, fun place. I got to know other gay people from all over the world, in a setting that wasn’t a dingy bar. And what I saw were people, all different kinds of people from all walks of life. We were human beings. The stereotypes fell away like tattered paper in the wind. 

One day, we got a post from a BBS in the Netherlands. It was short, and to the point. I can still vividly remember every word…

Hello. I’m 14 years old. I think I might be gay but I’m not sure. How did you know? What was it like for you?

That was it. That was all there was to it. And then something amazing and wonderful happened. From all over the world, or as much of it as we had connected at the time, this kid started getting coming out stories. Not the part where you come out to family and friends: the part where you come out to yourself.

The stories spanned the entire spectrum from awful to hopeful. Some got disowned, others accepted. There were tears and laughter, there was struggle and pride. You saw it all, day after day, post upon post. I posted mine, and read every one of the others. It went on for two weeks to silence from the original poster. Then finally they said something…

Thank you. You’ve all given me a lot to think about.

And that was it. We never heard another word from the kid. If a kid they were. Even then you had to know it could have been anyone. Perhaps someone trying to see if we were all a bunch of child molestors ready to pounce. Perhaps just a young teenager confused and worried. But I knew for certain watching that entire exchange, that for everyone posting their story, there were maybe dozens more watching raptly, hungry for those same answers.

And I saw it then. I saw what this technology had done for us, and that we would win this thing after all. When I came out to myself in December of 1971, everything I knew about homosexuality, and about what it was to be a homosexual, I had learned from the heterosexual majority. All the books, all the newspaper articles, all the pop culture representations on TV and the movies…everything I knew about homosexuality I had learned from heterosexuals. And now, thanks to this technology we could talk among ourselves. We no longer had to see ourselves through heterosexual eyes anymore.

That is what the personal computer did for me. For us. 

More specifically, that was what MS-DOS and an IBM PC I built from parts did for me. That is what modems and a dial up BBS systems running on 1980s hardware and software did for us. Yes, yes, the technology has improved greatly since then. You can do so very much more with a personal computer now, than you could back then. But…what for? To what end? What is the purpose being served, that could not have been served as well, if at all by those first personal computers and the software that ran on them, that we all have to spend a thousand dollars and more every three or four years or we’re kicked back out of the revolution due to lack of funds? What happens to anyone now, who could still benefit from the personal computer, but can’t keep spending this kind of money so frequently, and throwing away hardware that still works just fine, it just can’t run your latest and greatest software anymore. The hardware isn’t what’s dying, it’s your software that’s killing it. And that’s not all it’s killing. All those gay kids in the middle parts of the country…you know…where the main streets have been dying for decades…where the pulpits thunder at the homosexual menace, where the bullies prowl the school hallways and doors get slammed in gay faces because religious freedom…what happens to them now? What happens to the elderly, the shut ins, the low income workers struggling to make a better life for themselves? Can you even see the rest of us?

Tell me oh lords of silicon valley, what your latest and greatest hardware and software can do for me, for any of us, that can compare to what MS-DOS and it’s like did for many of us back in the 1980s. Yes I see a lot of shiny new bells and whistles. But what does it all amount to? Is the world any better for it? A thousand dollars plus every three or four years better for it? Really? What is your purpose? What brave new world are you taking us too?

Think about it…maybe…while you’re sitting on your billions in market value?

 

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