The Product As Cult
So as you probably know by now (because I’ve been bending everyone’s ear about it ever since October 12), I bought a brand new Mercedes-Benz. But no…you don’t just buy a car when you buy a Mercedes…you buy into a…culture. Sort of like another product line I’ve bought into recently…
So I drove my new car to Strudsburg PA, last weekend, to visit an old grade school friend. In the process my car turned over its first thousand miles and I was obliged to bring it into the dealership for its complementary 1k checkup. I did that this morning, and swear to god I’ve never been treated nicer by a car dealership in my life. The waiting room was a nicely furnished lounge with free pastries and soft drinks, a widescreen HDTV to watch, and an Enterprise rental car office right in the lounge, in case the service department told you they’d have to keep the car for a while (I expect that if the car was still in warranty Mercedes would just give you a loaner car…they did me, no questions asked, when I traded my Accord in, but my new Mercedes wasn’t ready for delivery just yet…). There was also a nice little Mercedes boutique shop, where you could shop Mercedes-Benz paraphernalia to your heart’s content while waiting for your car. There were the usual assortment of Mercedes-Benz approved car care products. Polo shirts, jackets, caps, wallets, wrist watches, key fobs, umbrellas, posters…you name it.
I bought a sharp looking little spun aluminum travel mug to go with the car. It had the Mercedes three pointed star logo. It was a lovely shape that seemed to go well with the look of the car I’d just bought. I saw it and I had to have it. I expect I’ll be experiencing that feeling a lot in the coming months, regarding Mercedes merchandise.
The guy behind the parts counter window handed my new Mercedes-Benz travel mug to me in a little box, that reminded me of something else I’d purchased not that long ago…
Oh yes…that. The cult of Apple. The cult of Mercedes-Benz. Perhaps this was how initiates to the cults of the old gods once felt. But was there merchandise they could buy…?