And another, from Don Reisinger’s c/Net column…

When will Microsoft finally grasp that consumers and vendors have some trust issues with the company?

They don’t care.  Customer trust was never in the business plan.  The plan was always to have a monopoly on the desktop.  When people have no choice but to buy from you it doesn’t matter if they trust you or not. 

Bill doesn’t grok trust.  He’s made himself a life where he doesn’t have to.